With around 23% of the public service now being over 55, more than 80,000 employees will look to exit the workforce within the next 10 years. Compounded by skills shortages and the impact of the Great Resignation, the ability to achieve the vision of ‘the world’s most customer-centric government by 2030’ requires urgent innovative approaches.
Imagine what could be achieved with a 10%+ productivity increase in NSW Government over the next 3-5 years. You could reclaim 70 million hours per year and save $3.2B. With just a 6.5% productivity increase, we could replenish the Digital Restart Fund every year.
Productivity can be increased in many ways, one of the most effective is by combining technology with people, known as "multifactor productivity" (MFP). Implementing MFP could have a profound influence on rebooting productivity growth. Automation and AI are at the forefront of technological change opening up possibilities to reshape the way we work. The benefits: freeing up front-line staff to focus on value-added activities that benefit all areas of community - teaching, hospitals, aged care and social assistance.
We invite you to join this peer-to-peer forum as we discuss how to balance humanity with technology to drive greater employee engagement and positively impact productivity. We will be joined by Minister Dominello and moderated by government thought-leader, Guy Simons, Chair - AIIA NSW Government Policy Advisory Network and NSW Public Sector Account Director at UiPath as we share examples of how organisations are achieving productivity gains through the multifactor productivity model. Together we will discuss the challenges and solutions you are currently considering or implementing to drive meaningful societal change.